With a convenient self-service portal, customers can place orders, oversee the status of deliveries, and receive live updates, without having to contact your customer service team and vice versa.
Real-time updates of every action means your office staff are also fully informed to let customers know of their delivery's whereabouts.
Effortlessly meet customer expectations with alerts at the point of delivery that prompt drivers with any special instructions for how to deliver the products, or any rules for entering & leaving the premises.
Minimise the time your drivers & office team spend manually providing updates over the phone or by text, keep drivers on track & your customers informed.